Is there an extra cost for my tenant to set up their Tenant Portal? Jennifer Russell May 03, 2016 21:57 Follow No. Your tenant may set up their tenant portal even if you have a Free Membership. Related articles Does my tenant need a Tenant Portal? How do I prompt my tenant to set up a Tenant Portal? What happens if I have a tenant that pays cash? What are the payment options? Ordering Just a Criminal Report Comments 0 comments Please sign in to leave a comment.