When you log into your LandlordStation dashboard you'll see the option to choose Tenant Screening from the side menu on the left. That will take you to a list of the screenings that you have ordered.
You will see three (3) status options:
- Waiting for Tenant - this means that the applicant has not completed his or her authorization form and verified his or her identity.
- Tenant Accepted - this means that the applicant has verified his or her identity and the report is available to you.
- Pending Investigation - this means that at least part of the screening is still pending as Trans Union investigates. (If the credit or eviction report is pending investigation, you will still be able to access the credit portion of the report.)
Click on the report number to move to the next page and access the details of the report.
Check out this video for a visual of how to access a tenant screening:
If the screening is pending investigation you will see which portion of the report is pending under the details:
and the report itself will have a note at the bottom letting you know that a portion is still pending:
Please note that Trans Union only allows access to those screenings for 60 days. You'll receive an email reminding you to download that screening for your records before it expires.