Tenant Screening

Adverse Action

• Adverse Action Notice

Tenant Authorization

• Manual Verification Needed

Billing

• Refunds
• Charge Process for Multiple Reports
• How do we charge?
• Declined Charge
• "Declined for Loss Prevention"

How-To's

• How to Have the Tenant Pay for the Screening
• Tenant Process
• Correcting an Applicant's Email
• Tenant Screening Process
• How to cancel an order

Credit Reports

• Turnaround Time
• Applicant's SSN
• What Information Do You Need?
• Hard Pull vs Soft Pull
• Foreign Screenings

Criminal Reports

• What is included on a criminal report?
• Ordering Just a Criminal Report
• Report on Hold/Criminal Records

Eviction Reports

• Report on Hold/Eviction Records
• What is Included in an Eviction Report?

Manual Verification Report

• How Long Does it Take?
• What is Needed?
• What does the Manual Verification Report Include?

Other FAQ's

• Tenant Confirmation Email Not Received
• Married Couples
• Applicant Without Social Security Number
• Evictions
• Report Recomendations