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  1. Welcome, please choose a topic below.
  2. Dashboard Walkthrough

Dashboard Walkthrough

FAQ walkthrough for the updated dashboard.

My Account

  • What Can I Access under My Account Information?
  • Order History
  • Subscriptions
  • Account Preferences
  • Billing

Properties

  • What Can I Access Under Properties?
  • Add a New Property
  • Property Details
  • How to Add a Tenant to the Property

Tenant Screenings

  • How to Order a Tenant Screening
  • How to View a Tenant Screening
  • How to Mark an Applicant as Accepted
  • How to Decline an Applicant
  • How to View a Tenant Profile

Applicants

  • What Can I Accesses Under Applicants?
  • How to Send a Rental Application
  • How to View Applications
  • The Difference between Screenings and Rental Applications

Maintenance

  • How to Update a Work Order
  • How to Share a Work Order

Documents

  • What Can I Access Under Documents?
  • File Vault
  • Signed Documents
  • Legal Docs

Payments

  • Payments Transaction History
  • How to Add a Bank Account
  • How to Set Up Rent Payments (automated requests)
  • How to Make an Individual Rent Request
  • How to Pay Rent from a Tenant Portal
  • What Does the Status of the Payment Mean?
Welcome, please choose a topic below.